Shipping
LINOVISION understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect your products to ship within 2 business days at most.
Shipping - Europe.
Free shipping on Retail Orders Over €89 for most European Countries.
You will receive a notification email when your order is dispatched with your tracking details.
We reserve the right to use any carrier that meets the delivery promised to you.
For non-EU countries we will ship from China, we will cover the shipping costs but the consumer will be responsible for import duties.
Shipping - Overseas.
We ship outside the Europe when purchases are made online. Your order will be sent out via International Shipping.
You will receive a notification email when your order is dispatched with your tracking details.
Please be aware that customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country.
Shipping from
We will ship based on stock availability. For EU countries and regions, we will ship from Germany warehouse in priority if we have stock.
If there is no stock in the German warehouse we will ship from China, delivery time is about 5-7 days.
Lost or damaged shipment
If you have already received your order and find that it is damaged, please take photos or videos on site and send them to us. LINOVISION will be in direct contact with the carrier to resolve the issue as quickly as possible. Once get approval that damage is caused by shipping, your account manager will guide you how to return damaged ones to us for an exchange or refund.